Home Rooms & Rates Policies FAQ's  

Policies


Registrations
  • A legal ID and credit card is required.
  • Rooms are pre-paid at time of check-in.
  • We accept Visa, Master Card, Discover, or American Express.
Cancellation Policy
  • All cancellations must be received at least 72 hours prior to the expected date of arrival, or a cancellation fee equal to one night per room will be charged.
  • If a guest does not call or register before check-out time after the first night of a reservation, the remainder of that reservation will be canceled and a cancellation fee will be applied.

Check-In / Check-Out
  • Check-in: Any time after 3 PM.
    • Our office and our front entrance closes at 9 PM Monday - Firday and 8 PM Saturday & Sunday.
    • Anyone needing to register after closing must make prior arrangements.
    • Guest's room keys will allow access through the front door after closing.
  • Check-Out: 11 AM.
  • Optional Late Check-out:
    • Linger longer in your room with a late check-out.
    • This $55 option allows a check-out as late as 4:00 PM.
    • Must be pre-paid and is subject to room availability.
  • Baggage can be held in the office for early arrivals / late departures.
  • Guests with early arrivals / late departures are invited to enjoy our lobby while they wait.
    • Complimentary coffee, tea, and wireless internet are provided.
Occupancy Per Room
  • Room rates are based upon double occupancy.
  • Additional occupants can be accommodated for an additional fee.

Quiet Hours
  • For the comfort of all guests, quiet hours are between 8 PM and 8 AM.
Smoking Policy
  • We are a smoke free facility.
  • Any item that produces smoke (incense, candles, pipes, etc.) may not be used within our facility.
  • Smoking is permitted in the designated area outside.
Consumption Of Alcohol
Guests of legal drinking age are permitted to responsibly consume alcohol in their rooms and not in the public areas.

Pets
We are not able to accommodate pets in the guest rooms.

Parking
Our parking area is located along our facility on the Okpik street side. There is no charge for parking and is first come first serve. Seasonal winter parking plug-in is provided at no additional charge.

Please note that the 15-minute parking at the front entrance is for loading and unloading only.

Security & Safety
The front door is locked each night at closing. A guest room key will be needed to re-enter the building after hours.